Free shipping for Australian Orders over $99 and Worldwide over $150
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FAQ

Frequently Asked  Questions

Do you have a shop?
We do! 
The address is: 285a Given Terrace, Paddington QLD 4064 

Shop Trading Hours? 
Wednesday: 12:00pm - 5:30pm
Thursday: 12:00pm - 5:30pm
Friday: 12:00pm - 5:30pm
Saturday: 11:00am - 4:00pm 

Do you ship internationally?
Yes, we ship worldwide!

How much is shipping to me?
We offer flat rate shipping:
Standard within Australia - $8.99
Express within Australia - $14.99
International - $14.99

What is your returns policy?
We offer an exchange within 31 days or original purchase, the item has to be returned to us at buyers expense please email: pastelpixie@outlook.com or send the item back to our return address with your name, order number and what you wish to exchange if we have any further questions we will contact you so please provide your contact details. 

Return Address: PO Box 123, Cannon Hill QLD 4170

Where are you located?
We are located in Paddington, QLD Australia!

What are your office hours?
Monday – Friday 9:00am – 5:00pm